AI-Driven Bureaucracy Is Possible: Keynote in Helsinki

The Nordics are one of the testing grounds for the Agentic State. In November 2025, Luukas Ilves, co-author of The Agentic State, delivered a keynote at a seminar on the future of public governance, hosted by Miltton in Helsinki.

Luukas presented the vision of a state where AI agents handle routine administrative work — so civil servants can focus on judgment, empathy, and the decisions that must remain human.

The core of his contribution: the future of bureaucracy will not be less human — it will be differently human. Read Miltton’s write-up of the talk, one public touchpoint of our ongoing work in Finland.